Shipping policy
Shipping & Concierge Guidelines
At Femininity, we ensure that every curation is handled with the utmost precision and care. To guarantee peak freshness and efficacy, our collections are housed across a network of specialized global ateliers.
Complimentary Global Delivery
Standard Fulfillment
Your transaction is processed securely within 24 hours. Please allow 2–3 business days for our artisans to meticulously package and dispatch your order.
Transit Timelines
Our standard global transit window is 10–18 business days. For exceptional destinations or select European regions, delivery may require up to 40 days due to meticulous international customs processing.
Bespoke Separation
To ensure the swiftest possible arrival, items within a single order may be dispatched individually directly from their respective specialty ateliers. You will never incur additional delivery charges for separate shipments.
Order Correspondence & Tracking
Accreditations
You will receive a formal confirmation email the moment your order is finalized. A secondary dispatch notice containing your secure tracking details will follow as soon as the carrier registers the shipment.
Correspondence Note
Please ensure our correspondence is marked as safe within your inbox to prevent important tracking updates from being misdirected.
Modifications & Cancellations
The Grace Window
Because our fulfillment team begins preparing your package swiftly, modifications to your shipping address, item selection, or order cancellations can only be accommodated within 24 hours of your initial purchase.
Initiation
To request an immediate alteration within this window, please contact our concierge team at hello@femininity.vip.
Unforeseen Transit Inquiries
While we partner exclusively with elite global couriers, seasonal high volumes, unforeseen customs processing, carrier delays, or international transit factors can occasionally extend delivery windows.
Should your creation not arrive within 30 days, please allow us to personally investigate by reaching out to hello@femininity.vip.